Feedback templates
What people think, in enough detail to act on. All 9 are working forms — clone one and it's an editable draft in your workspace.
Customer feedback
A rating, the reason behind it, and permission to follow up.
4 questions~1.5 min
Net Promoter Score
The standard NPS question, with the follow-up that makes it useful.
2 questions~1 min
Customer satisfaction (CSAT)
One satisfaction question, asked straight after the interaction.
2 questions~1 min
Product feedback
What they use, what's missing, and what nearly made them leave.
4 questions~2 min
Event feedback
Sent the same day, while people still remember the sessions.
5 questions~3 min
Website feedback
What they came for, and whether they found it.
3 questions~1.5 min
Bug report
Steps, expected, actual — the three things a fix needs.
7 questions~4 min
Feature request
The problem behind the request, not just the request.
5 questions~2.5 min
Testimonial request
A quote you're actually allowed to publish.
5 questions~2.5 min