Feedback
Net Promoter Score
Zero to ten, then one open question. The scale is fixed at the standard range on purpose — a rescaled NPS can't be compared with anyone else's, which is the only reason to run one.
- Questions
- 2
- Takes about
- 1 min
- Style
- One at a time
- Scoring
- None
Free, no card. It lands in your workspace as an editable draft.
Others in feedback
Customer feedback
A rating, the reason behind it, and permission to follow up.
4 questions~1.5 min
Customer satisfaction (CSAT)
One satisfaction question, asked straight after the interaction.
2 questions~1 min
Product feedback
What they use, what's missing, and what nearly made them leave.
4 questions~2 min