Feedback
Feature request
Asks what they're trying to do before what they want built. Half of all feature requests turn out to be a different, smaller problem once you ask.
- Questions
- 5
- Takes about
- 2.5 min
- Style
- One page
- Scoring
- None
Free, no card. It lands in your workspace as an editable draft.
Others in feedback
Customer feedback
A rating, the reason behind it, and permission to follow up.
4 questions~1.5 min
Net Promoter Score
The standard NPS question, with the follow-up that makes it useful.
2 questions~1 min
Customer satisfaction (CSAT)
One satisfaction question, asked straight after the interaction.
2 questions~1 min