Orders & requests
Order form
For taking orders without a shop behind it. The total is calculated live so nobody is surprised, and the address block collects a complete one rather than a single line.
- Questions
- 7
- Takes about
- 3 min
- Style
- One page
- Scoring
- None
Free, no card. It lands in your workspace as an editable draft.
Worth knowing
- The welcome screen and the intro text above the first question carry example turnaround times, policies and promises. Rewrite them as yours before you publish — they are the part respondents take literally.
What's in it
Place your order
Welcome screen
The total updates as you change the quantities · Nothing is charged on this form; we'll in…
Rich text
- 1
Your name*
Short text
- 2
Your email address*
Email
- 3
Phone number
Phone
- 4
Standard box — $24 each
Number
- 5
Large box — $38 each
Number
Order total
Calculation
- 6
Delivery address*
Address
- 7
Delivery notes
Long text
Order received
Ending
How to use this template
Open it as a draft
Press "Use this template" and it lands in your workspace as an editable form with all 7 questions already in it. No card, and nothing is published until you say so.
Cut what you do not need
Every question you remove is one fewer reason to abandon the form. It takes about 3 minutes to fill in as it stands, and that is the number worth protecting.
Add from the question bank
Pick what you are missing from the questions below. Drag any of them in, change the wording, and use conditional logic so people only see the ones that apply to them.
Share it, or put it on your own site
Publish to get a link, or embed it in a page you already have. Answers arrive in your dashboard, and you can send them on to anywhere else with a webhook or an integration.
32 order form questions to choose from
An order form is a checkout without a shop behind it, which makes it the fastest way to start selling something. The risk is taking an order you cannot fulfil, so ask about stock and delivery before you take the money.
Confirm what was ordered back to the customer. Most disputes come from an order nobody has in writing.
What they are ordering
- Which product or service do you want?
- How many?
- Which size, colour or variant?
- Do you want any optional extras?
- Is anything personalised? What should it say?
- Do you have a preferred brand or specification?
- Is this a repeat of a previous order?
- Would you like us to suggest an alternative if it is out of stock?
Delivery
- What is the delivery address?
- Is that residential or business?
- When would you like it?
- Is there a date it must arrive by?
- Are there delivery restrictions at the address?
- Where should we leave it if you are out?
- Is there a safe place or a neighbour?
- Do you need the packaging taken away?
The customer
- What is your name?
- What is your email address?
- What is your phone number?
- What is your billing address, if different?
- Are you ordering as a business?
- Do you need a VAT invoice?
- What is your purchase order number?
- Have you ordered from us before?
Payment and confirmation
- How would you like to pay?
- Do you have a discount code?
- Would you like to pay a deposit now and the rest later?
- Do you agree to the terms and the returns policy?
- Would you like a copy of this order by email?
- Would you like to be told about offers?
- Are there any special instructions?
- Is there anything else we should know?
Order form questions, answered
- Can I take payment in an order form?
- Yes. A payment block takes card or PayPal in the same submission, with a fixed price or an amount calculated from the quantities and options chosen.
- What should an order form include?
- What they want, where it goes, how to reach them, and payment. Send the answers back as a confirmation email, because an order nobody has in writing is an argument waiting to happen.
- How do I calculate a total on an order form?
- Multiply quantity by price in a calculation and add the options to it. The running total can show as somebody answers, and the payment block can charge exactly that figure.
- How do I stop orders when something is out of stock?
- Close the form, cap the number of responses, or branch to a 'join the waitlist' ending for the variant that has run out.
- Is this order form template free?
- Yes. Use it, publish it and collect answers on the free plan with no card. Paid plans add things like payments, scheduling, removing our badge and your own domain, but none of them are needed to run this form.
- Do I need an account to use it?
- You need one to edit and publish, because the form has to live somewhere and the answers have to come back to you. Signing up takes about a minute and does not ask for a card. The people filling your form in never need an account.
- Can I change the questions?
- All of them. The template is a starting point, not a fixed form: add, remove, reword and reorder anything, change the look, and use logic so people only see the questions that apply to them.
- Can I put it on my own website?
- Yes. Embed it in a page you already have, or share the link. On a paid plan you can serve it from your own domain so the address says your name rather than ours.
- Where do the answers go?
- Into your dashboard, where you can read, search and export them as CSV. You can also have each response emailed to you, pushed to another tool with a webhook, or sent to a connected integration.
- How long does this form take to fill in?
- About 3 minutes as it stands, across 7 questions. Every question you cut brings that down, and shorter forms get finished more often.
Worth reading next
- How to Take Payments on a FormFixed prices, calculated totals and deposits, which provider to use, and the compliance questions people discover too late.
- Show the price before they ask for itContact us for a quote filters for patience rather than intent. What happens when you let people work the number out themselves.