CrispForms vs Microsoft Forms
If your organisation is on Microsoft 365, Forms is already paid for and already approved, which is a serious advantage for anything internal. For a public-facing form the calculation is different, mostly because of how little you can change about how it looks.
Checked against Microsoft Forms's own published material on 12 September 2026. Products change and this page won't always keep up — their pricing page is the authority on what they do, not ours. If something here is wrong, tell us and we'll correct it.
| Feature | CrispForms | Microsoft Forms |
|---|---|---|
| Unlimited forms on the free plan | YesFree | Not checked |
| Conditional logicShow, hide and jump based on answers. | YesFree, including nested conditions and jumps | Not checked |
| Scoring and quizzesPoints on answers, results by score band. | YesFree — points on the answers, score variables, outcome routing | Not checked |
| CalculationsA number worked out from the answers. | YesFree — a formula engine over the answers | Not checked |
| Conversational modeOne question at a time. | YesFree — same form renders both ways | Not checked |
| Remove the builder's branding | Paid planPro, $20/mo per workspace | Not checked |
| Custom domain | Paid planPro | Not checked |
| Webhooks | YesFree, signed, queued and retried | Not checked |
| Built-in integrations | YesFree — Sheets, Airtable, Slack, Discord, Mailchimp | Not checked |
| File uploads | Yes10 MB per file free, 100 MB on Pro | Not checked |
| Partial responses captured | YesAlways captured; reading them is Pro | Not checked |
| Drop-off analyticsWhich question people leave on. | YesFunnel free; drop-off, timing and segments on Pro | Not checked |
| No cookie banner needed | YesNo cookies or third-party trackers on public forms | Not checked |
| PDF export of a response | YesFree; unbranded on Pro | Not checked |
| CSV export | YesFree | Not checked |
| Team members and roles | YesFree — four roles, unlimited members up to the plan's cap | Not checked |
| Public REST API | NoNo public REST API | Not checked |
| Take payments in a form | NoNot yet — the block exists, the provider isn't wired up | Not checked |
Where we think we're the better choice
- Forms that carry your brand rather than Microsoft's.
- Conversational mode, a theme library, and real design control.
- Drop-off analytics and cookieless tracking on public forms.
Where Microsoft Forms is the better choice
- Already included in a Microsoft 365 subscription.
- Inside the tenant, which matters for internal data governance.
- Native integration with the rest of Microsoft 365.
The fastest way to decide is to build one
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