CrispForms vs Microsoft Forms
If your organisation is on Microsoft 365, Forms is already paid for and already approved, which is a serious advantage for anything internal. For a public-facing form the calculation is different, mostly because of how little you can change about how it looks.
Checked against Microsoft Forms's own published material on 12 September 2026. Products change and this page won't always keep up — their pricing page is the authority on what they do, not ours. If something here is wrong, tell us and we'll correct it.
| Feature | CrispForms | Microsoft Forms |
|---|---|---|
| Unlimited forms on the free plan | YesFree | LimitedNeeds a Microsoft account or a 365 tenant |
| Conditional logicShow, hide and jump based on answers. | YesFree, including nested conditions and jumps | LimitedSimple branching only |
| Scoring and quizzesPoints on answers, results by score band. | YesFree — points on the answers, score variables, outcome routing | YesQuiz mode, with points |
| CalculationsA number worked out from the answers. | YesFree — a formula engine over the answers | No |
| Conversational modeOne question at a time. | YesFree — same form renders both ways | No |
| Remove the builder's branding | Paid planPro, $20/mo per workspace | No |
| Custom domain | Paid planPro | No |
| Webhooks | YesFree, signed, queued and retried | NoPower Automate is the route |
| Built-in integrations | YesFree — Sheets, Airtable, Slack, Discord, Mailchimp | LimitedExcel and Power Automate |
| File uploads | Yes10 MB per file free, 100 MB on Pro | LimitedGoes to OneDrive; respondents must sign in |
| Partial responses captured | YesAlways captured; reading them is Pro | No |
| Drop-off analyticsWhich question people leave on. | YesFunnel free; drop-off, timing and segments on Pro | Limited |
| No cookie banner needed | YesNo cookies or third-party trackers on public forms | No |
| PDF export of a response | YesFree; unbranded on Pro | LimitedPrint to PDF |
| CSV export | YesFree | YesStraight into Excel |
| Team members and roles | YesFree — four roles, unlimited members up to the plan's cap | YesWithin the same tenant |
| Programmatic access | YesAn MCP server — connect Claude, ChatGPT or Cursor | LimitedThrough Graph and Power Automate |
| Take payments in a form | YesPro — your own Stripe or PayPal keys, money straight to you | No |
Where we think we're the better choice
- Forms that carry your brand rather than Microsoft's.
- Conversational mode, a theme library, and real design control.
- Drop-off analytics and cookieless tracking on public forms.
Where Microsoft Forms is the better choice
- Already included in a Microsoft 365 subscription.
- Inside the tenant, which matters for internal data governance.
- Native integration with the rest of Microsoft 365.
The fastest way to decide is to build one
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